paciente internacional 

About us

Clinica del Country was founded over four decades ago. Prestigious medical professionals led by Dr. Camilo Casas Santofimio, MD created this entity, now recognized nationally and internationally because it offers patients warmth, comfort and top level medical, scientific, technological and human care ensuring the best service. We are a top quality institution with high standards qualification in Colombia. As International certification we have ISQUA as top quality health services certification.

Service policy

Service policy: The quality of care our patients receive is superior, that is, safe, timely, friendly, efficient and effective. To achieve this we identify and respond to the needs and expectations of patients and clients.

General information

Clinica del Country is a high complexity private institution serving all medical specialties and subspecialties. The philosophy of “Quality Service” has been a priority for Clinica del Country since its foundation in year 1962. Since 2007 Clinica del Country is part of BANMEDICA multinational group allowing it to have permanent information of all processes implemented in several countries worldwide. Now, is part of UnitedHealthCare Global. The clinic is located in an important sector of the city of Bogota where there are plenty of hotels, commercial establishments and restaurants allowing family members of patients to have a comfortable stay. Thinking about humanization of health care, Clinica del Country retains leadership in Customer Service and Accompaniment to Patient and their Families.

Surgery

The Clinic has operating rooms with facilities and services for all modern medicine specialties. The layout, organization and operating room equipment provide competent. (Physicians, surgical nurses and nurses).Human resources in operating rooms are suitable and medical group. Optimum performance and the best security for the patient.

Minimally invasive surgery

In recent years, the trend in surgical technology has focused in the practice of less invasive and increasingly effective procedures. Clinica del Country has and state-of-the-art technology for arthroscopic procedures in all current applications. Clinica del Country is in permanent process ofgastroenterology, otolaryngology and neurosurgery.maintained a leading position in the field of endoscopic surgery in all medical specialties and has specialists The laparoscopic surgery stands out with its applications in gynecology, bariatric surgery, general surgery and urology. Additionally, the Clinic has equipment and equipment to practice this technique in urology, renewal and updating of its surgical technology and security protocols to provide patients and surgeons the best guarantees in medical procedures.

Transplant surgery

The transplant program handles the best surgical techniques in renal transplantation with modern immunosuppression schemes promising high quality results. The highly qualified interdisciplinary team, with specializations in renal transplantation in national and international universities, offers services from the pre-surgical evaluation to the long term monitoring of transplanted patients.

Intensive Care Unit

The Clinic has pediatric, neonatal and adult intensive care units with the participation of a multidisciplinary team and an intensive care specialist physician 24 hours a day. This ensures a high survival rate, over 90% successes, low residence times and low rate of nosocomial infection. It has state-of-the-art technology and a highly qualified staff to ensure that people who experience a critical health situation have an adequate recovery through constant monitoring that aims at reducing infection rates associated with ventilator use and variations in vital function.

Hospitalization

Our service is focused on patient safety. For this reason we provide care with a physician on duty 24 hours a day, availability of personalized care by the treating physician and a human quality nursing team directed to attend the patient’s personal needs. The emergency care in every floor has multi-disciplinary rapid response teams working in a coordinated manner with the nursing staff. For critically ill patients there is a Pain Management and Palliative Care group which provides medical and emotional support to patients to facilitate the symptomatic management of their illness. The physical infrastructure is designed to provide complete safety to patient and family. The Clinic has two interconnected buildings with comfortable hospital rooms, (presidential suite, suite and single room type), equipped with the most modern concept of medical technology, hospital accommodation, automation, intelligent vigilance systems, biosecurity, environmental management and information.

Emergencies

Clinica del Country has at the emergency unit, human and technological resources trained and certified in: BLS (Basic Life Support), ACLS (Advanced Cardiac Life Support), ATLS (Advanced Trauma Life Support) and PALS (Pediatric Advanced Life Support) to ensure the best results during the care of a vital emergency. The facilities are equipped with spacious waiting rooms, triage offices for the classification and prioritization of care according to risk and complexity of patient and cubicles tailored according to patient type, all with a modern design, medically functional and with comfortable, spacious, well-lit and ventilated spaces.

Adults: The adult emergency unit is the area of the clinic where patients over 14 years of age with diseases and traumas requiring immediate medical attention are attended. This unit is attended by general physicians, internists and general surgeons supported 24 hours daily by physicians of all clinical and surgical specialties and subspecialties and therapeutic support for comprehensive patient care.

Adults: The adult emergency unit is the area of the clinic where patients over 14 years of age with diseases and traumas requiring immediate medical attention are attended. This unit is attended by general physicians, internists and general surgeons supported 24 hours daily by physicians of all clinical and surgical specialties and subspecialties and therapeutic support for comprehensive patient care.

Pediatric: The pediatric emergency unit is a special place to care for children of up to 14 years of age in case of medical or traumatic emergency. This unit has pediatric specialists and subspecialists in clinical and surgical services. During the time of care, the child has playing activities that promote an atmosphere of relaxation and help in the interaction with the pediatrician.

Oncology Center

It was conceived from its beginnings as a cancer center equipped with state-of-the-art technology under a modern and functional architectural design. The building has six floors which provide the following services: outpatient chemotherapy, breast clinic with care of all related subspecialties, radiotherapy and consultation with support specialties such as psychiatry, psychology, nutrition, pain clinic, diagnostic imaging and clinical laboratory. Diagnostic support equipment are of the most advanced technology supporting care and safe diagnosis for patients, with digital mammography, ultrasound for breast pathology, PET/CT, Angiography, radiotherapy with diagnosis accelerators and latest technology treatment for cancer. Simultaneously, complementary medicine programs and high level clinical research are developed, reaching the concept of comprehensive care, defined in terms of greater availability of specialists, ease of movement, minimal paperwork and the most comprehensive offer of diagnostic tests, treatment and support services.

Diagnostic and therapeutic services

Clinica del Country has all the diagnostic services that modern medicine requires and the therapeutic support services that contribute to inpatient to have a comprehensive care from the medical point of view: multislice scan (64), nuclear magnetic resonance, nuclear medicine, PET/ CT, angiography, neuroradiology, radiology, clinical and pathology laboratory. It has support units in the areas of angiography and hemodynamics, cardiology, electrophysiology, interventional radiology, gastroenterology, wound clinic, physical, respiratory and occupational therapy, cardiopulmonary rehabilitation, nutrition and nutritional support.

Care to international patient.

Clinica del Country has a special office equipped with sufficient resources to provide the best care to foreign patients:

  • Bilingual Coordinator Physician.

  • Reference and counter-reference office attended 24 hours a day by bilingual head nurses

  • Customer Service Office.

  • Bilingual hospital physicians and specialists with specific allocated time schedules for the care of international patients in intensive care units, hospital stay, emergency and oncology center.

  • Customer Service Office.

  • Bilingual hospital physicians and specialists with specific allocated time schedules for the care of international patients in intensive care units, hospital stay, emergency and oncology center.

The services offered by the International Patient Office are:

  • Coordinate the logistics for the reception of patients in the clinic.

  • Contact and making of appointments with medical specialists, diagnostic and therapeutical services.

  • Cooperation in establishing communication channels with specialists of the Clinic.

  • Translation services, advice and support during patient’s stay at the Clinic.

  • Regular clinical summaries in English in real time and at discharge of patient.

  • Availability of hostage services for patients through the Coordination of International Agreements.

How to become a patient

All medical services are available for our international patients, our Client Services Crew and all our Medical Team are ready to support and respond to all our patients requests. In our medical Directory you will find all necessary information and all telephone numbers necessary to become our patient. You can e-mail us or get us a call we would be pleased to help and book all necessary for you.

Contact:

E-mail:

internacional@clinicadelcountry.com

Phone numbers: (57) 530 0470 - 5301270 Ext. 2948 // (57) 318 452 4484

To coordinate authorizations

Please select your insurance from the list and contact the person in charge